What should I do if my payment fails?

First confirm that your billing details, card expiration date, available balance, and online or international payment settings are correct. Then retry with another payment method shown at checkout.

For Layer Store or Layer Store Korea, if the error continues or you suspect a duplicate charge, send the order number, payment time, payment method, and a screenshot or receipt to support@layerlab.io. Do not send a full card number or security code.

For Unity Asset Store, Fab, itch.io, or another marketplace, payment processing is controlled by that marketplace, so contact its support team with the transaction details.