How do I get a refund for an asset bought on layerlab.io?

Q: How do I get a refund for an asset bought on layerlab.io?

For purchases made directly on the global store ( layerlab.io ), digital content is generally non refundable once delivery or access has begun. The current policy lists reviewable exceptions for content that has not been accessed, downloaded, or delivered within 14 days, corrupted or defective files, duplicate purchases or billing errors, and refunds required by law. Email support@layerlab.io with the order number, product name, reason, and any supporting evidence. Read the current global refund policy because consumer rights and policy details can vary by location. External marketplace purchases must be requested through that marketplace.

Question

Accepted Answer

For purchases made directly on the global store (layerlab.io), digital content is generally non-refundable once delivery or access has begun. The current policy lists reviewable exceptions for content that has not been accessed, downloaded, or delivered within 14 days, corrupted or defective files, duplicate purchases or billing errors, and refunds required by law.

Email support@layerlab.io with the order number, product name, reason, and any supporting evidence. Read the current global refund policy because consumer rights and policy details can vary by location. External marketplace purchases must be requested through that marketplace.